![]() I would like the opportunity to go over some of these items with you and invite you back to Montage Deer Valley for a true five-star stay. Please do not hesitate to reach out to me directly to further discuss your experience. We are incredibly grateful for you being return guests of ours and I want to assure you that I am going over these service faults with my staff to ensure that this will not be an issue moving forward. Although Sundance is a very busy time for us, this is no excuse for making you and your guests feel like second class citizens. Furthermore, as much I look forward to sharing the positive comments to our associates, I look forward to sharing your negative experiences with certain departments as well, as this is not how we strive to represent our service here at Montage. I look forward to sharing your comments and know how much they will appreciate hearing this feedback as well. We invest great time training our staff and are thankful to have such wonderful individuals throughout our departments to provide memorable experiences for our guests. It is a pleasure to read the gracious comments you shared about specific associates you interacted with during your last stay, and I want you to know how much we truly appreciate these comments as an entire hotel company. Sincerely, Victorio Gonzalez Resort Manager Montage Deer Valleyĭear 93funfamily, Thank you for sharing your feedback of your Montage Deer Valley experience. If you have a moment, please do not hesitate to reach out to me directly, so we can find a way to make this right. Furthermore, it would be my pleasure to speak with you over the phone about your experience and have the opportunity to invite you back for a truly memorable five-star stay. I completely understand your frustrations with Housekeeping and In-Room Dining and would like to ensure you I am doing my due diligence within these departments to understand why we did not perfect some of these basic operations. I am disappointed to know that we did not deliver in all service areas and create a five-star experience for you to share. The comments you shared regarding Apex are also greatly appreciated and I look forward to sharing this with the Chef. We were fortunate to receive the incredible snowfall we did, and hope that you were able to enjoy the winter wonderland from the comfort of your guestroom as described here. ![]() ![]() Thank you for also choosing our resort for your Sundance Film Festival stay! I am delighted to know how satisfied you were with the overall amenities offered throughout your stay. From the refined indoor settings of Apex and its mountain side terrace to the fun jovial atmosphere of Daly's Pub & Rec, with its very own bowling alley.ĭear Karen R, Thank you for providing us with your positive and critical feedback of Montage Deer Valley. True to the Montage commitment to culinary expertise, dining rises to an art form at Montage Deer Valley. After a day of mountain adventure, guests can retreat to the 35,000 square foot alpine inspired spa offering 29 treatment rooms and an indoor mosaic pool. #1 ski resort, and amazing year-round activities including hiking, biking, golf and fly-fishing. Resort guests will enjoy a coveted location atop Empire Pass, unrivaled ski-in / ski-out access to North America's No. With time being the most treasured asset in today’s world, the resort is well positioned just a 40 minute drive from Salt Lake City International Airport (SLC). Reminiscent of the great mountain lodges of the West, this refined mountain craftsman resort is less than five minutes from Park City’s celebrated Main Street where leisurely strolls reveal an eclectic array of al fresco cafes, local art galleries, gourmet restaurants, and specialty boutiques. Montage Deer Valley, located in the year-round community of Park City, Utah, is one of North America’s finest mountain resort destinations. Hotels near Park City Culinary Institute - Deer Valley Campus.Hotels near Door 2 Door Ski & Snowboard Rental Delivery.Hotels near Christy Sports Ski and Snowboard.Hotels near Gugi & The Music of the Alps. ![]() Hotels near The Spa at Stein Eriksen Lodge Deer Valley.Hotels near Sleigh rides at Deer Valley Ski Resort.Hotels near Boulder Mountain Ranch at Deer Valley. ![]()
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